Parcel Audit Assistant- Hybrid - Now Hiring
The Parcel Audit Assistant is responsible for the general processing of carrier claims on behalf of our customers as assigned. This includes both filing claims and performing the transaction in the system, as well as conducting any research necessary to file such claims. This position regularly assists the account managers with weekly assigned tasks as well as special requests for overall account maintenance.
n
PRINCIPAL RESPONSIBILITIES AND DUTIES:
n
- n
- Files and follows up on standard carrier claims using applicable methodology prioritizing for time sensitivity.
- n
- Manages incoming and outgoing mail/email correspondence for claims processing, follow up, and research.
- n
- Scans and post incoming checks.
- n
- Runs system queries or uses other necessary resources for job assignments and research, data gathering and other analysis.
- n
- Manages assigned audit program and office responsibilities including, but not limited to, maintaining client information on service disruptions, holidays, fuel, credit memos and similar tasks.
- n
- Supports application of contracts including formatting and loading of files and discounts.
- n
- Operates a motor vehicle to deliver/pick-up mail from local post office including loading and unloading vehicle as required for delivery/pick-up of mail.
- n
- Other duties as assigned.
- n
n
KNOWLEDGE AND MINIMUM REQUIREMENTS:
n
- n
- Ability to prioritize job assignments including requests from multiple auditors.
- n
- Ability to utilize customized and purchased computer applications to complete job tasks and for job communications.
- n
- Proficiency with the Microsoft Office applications, primarily Excel.
- n
- Professional telephone and email etiquette.
- n
- Prioritize and reprioritize all claims for maximum efficiency.
- n
- Critical thinking skills for problem solving, analysis, and decision making.
- n
- Task-driven with exemplary organizational skills.
- n
- Must possess a valid driver&s;s license, appropriate automobile insurance and a good driving record.
- n
- Must be able to lift 30 pounds.
- n
- High school diploma or equivalent required.
- n
- Minimum 1 year of customer relations experience in a technical service environment.
- n
n
APPLICATION PROCESS:
n
Please apply directly to this position via the Apply button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.
n
ABOUT OUR COMPANY:
n
Cass Information Systems, Inc. (NASDAQ:
CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities, and other operations. Disbursing over $60 billion annually on behalf of its clients, and with total assets of $1.7 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&s;s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary:
Flexibleper hourEstimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
